Too many Christian parachurch organizations, and some consultants and coaches, only talk with pastors when assessing a congregation. In doing so, they may miss the point. They get a subjective and prejudiced view of reality within the congregation. They get a very important view from the pastor[s], but not always an accurate view.
The point is to know if persons in the pew/chairs are being effectively served and assisted to grow as disciples, and are they being motivated and pulled into the congregation’s external context through missional efforts? To genuinely discover this you must talk with the persons in the pew/chairs, and perhaps for the latter characteristic the people in the congregation’s external context.
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